Make sure to tell us the problem you're having and everything you've tried so far. Uninstall the Dashlane extension from Chrome and other browsersĬontact us if you still have problems using the extension in one of these browsers. Uninstall and then reinstall the extension.Then select Manage extensions to find the page where you can turn extensions on and off. Generally, you can select the extensions menu in your browser toolbar, sometimes shown as a puzzle piece or a cardboard box. Note: If you're not using Chrome, this process depends on your browser. Turn the extension off in your browser's extension page and then back on again, and refresh your browser.If nothing happens when you select the Dashlane D in your browser toolbar, these are some steps you can take to try to fix the problem: If you've installed the extension but still don't see the Dashlane D in your browser toolbar or extensions menu, contact Customer Support. If you don't see the Dashlane D anywhere in your browser toolbar or the extensions menu, you need to install the extension. Still don't see it? Install the extension Then drag the Dashlane D to the toolbar and select Done. In earlier versions of Firefox, right-click the toolbar and select Customize Toolbar. Then right-click the Dashlane extension and select Pin to Toolbar.
In newer versions of Firefox, select the extension icon in the toolbar, shown as a puzzle piece. You can pin the Dashlane D to your browser toolbar so that the extension is always visible. If you've installed the Dashlane extension, you'll see it listed in the menu. In earlier versions of Firefox, select the Open application menu icon, shown as three horizontal lines. If you don't see the Dashlane D in your browser toolbar, check your extensions menu.
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